Can Ping Ip Camera But No Video

Ojivar · Jul 15, 2016 11 0 1,510 0

Howdy all. I take a new Yi Home IP Camera, I can see it on the app on my phone and on the PC but I cannot figure out how to access information technology using software (so I tin record it to hard bulldoze).
I can ping the IP address but cannot admission it via a browser.
I'm thinking the event may exist that the camera is connected to the router via wifi and the pc is connected by ethernet cable.
I have tried diverse ways to see the camera but it doesn't show upward on whatever of them
Any suggestions?
Many thanks

Ralston18 · Oct 11, 2014 27,455 1,944 121,090 half-dozen,890

Regarding: " no wireless devices show up on the pc network (phones, laptop etc)"

What software tool are yous using to look for network devices via the PC? On a networked estimator yous tin can employ nmap to discover network devices or the more than easily used GUI tool Zenmap.

Reference link: https://supportcommunity.milestonesys.com/s/article/using-Zenmap-and-netstat?linguistic communication=en_US

Likely a configuration upshot.

For example, in that location is usually a setting that limits the number of connected devices to some value = "X". If you have "X+1" devices so no get....

Take a look at the overall network connectivity and assigned device IP addresses. Connect all devices wired and wireless and map it out.

Your router's admin screens should provide a listing of all connected network devices be they wired or wireless.

Ralston18 · Oct 11, 2014 27,455 1,944 121,090 6,890

Did you lot download and install the necessary YiHome software on your estimator?

Most likely y'all volition need to install the software and and then configure the software to "find" the photographic camera on your home network via the camer'southward IP (static), its name (if then configured during setup), or its' MAC.

Information technology appears that yous did indeed gear up up an IP address. Is that IP address static and reserved on the router for the camera via the camera'due south MAC?

The assigned static IP address should also be outside of the DHCP IP accost range allowed to the router.

You may likewise need to use port forwarding and then the software will know where the camera's output is to be constitute and processed accordingly.

Connectivity/line diagram: correct?

Yi Home IP Camera ~~~~ wireless ~~~~> router [LAN] ---- ethernet cable ------->[LAN port] reckoner and/or ~~~~ wireless to phone.

Phone must also have the necessary software to view and record output from camera.

Ojivar · Jul 15, 2016 11 0 one,510 0

Did you download and install the necessary YiHome software on your computer?

About likely you lot will demand to install the software and and then configure the software to "find" the photographic camera on your abode network via the camer's IP (static), its name (if then configured during setup), or its' MAC.

It appears that you did indeed set up upwards an IP accost. Is that IP address static and reserved on the router for the camera via the camera's MAC?

The assigned static IP accost should also be outside of the DHCP IP address range allowed to the router.

You may also need to apply port forwarding so the software will know where the photographic camera'south output is to exist found and candy accordingly.

Connectivity/line diagram: correct?

Yi Home IP Camera ~~~~ wireless ~~~~> router [LAN] ---- ethernet cable ------->[LAN port] computer and/or ~~~~ wireless to phone.

Telephone must too have the necessary software to view and record output from camera.

Thanks for answering. Yes I do take the Yi Home software on PC and Phone, both observe the camera no trouble merely the software is very limited and doesn't take any recording options.

The IP address was automatically assigned, I believe I can make it static through the router settings, is this something I should do? I should say when logging into the router I can see the photographic camera is there. so the consequence seems to exist accessing information technology from the iSpy software.

I also have a USB camera continued directly to the PC, this is picked upwardly by iSpy no trouble.

Config Tool doesn't detect any devices whatsoever which seems weird.

Your diagram of connections is correct.

Ralston18

I recommend setting up a static IP for the camera.

Otherwise the software will not or would not know what IP look for/utilise when camera output is sought for viewing or recording. If the camera's IP is assigned dynamically (via DHCP) so the IP is likely to keep changing.

Yous take to configure the camera with a static IP and then establish that static iP inside the router via the camera's MAC.

Do you take the camera'southward User Guide/Manual and the same for your router? Router make & model?

Ojivar · Jul 15, 2016 11 0 1,510 0

I recommend setting up a static IP for the photographic camera.

Otherwise the software will not or would not know what IP look for/use when photographic camera output is sought for viewing or recording. If the camera's IP is assigned dynamically (via DHCP) and so the IP is likely to keep irresolute.

You have to configure the camera with a static IP and then establish that static iP inside the router via the camera's MAC.

Exercise you lot accept the camera's User Guide/Manual and the same for your router? Router make & model?

The router is EE Smart Hub, I can access the hub via a browser which has the selection to "always use this ip accost" nether the settings for the camera. Volition this brand it static?
The camera is a Yi Home, I have the manual but it only tells you how to connect using the android app.

Ojivar · Jul 15, 2016 11 0 1,510 0

Thank you for this, I am not sure which ports I need to select when post-obit that page on reserving IP? How practise I know which port it is/should be?

I take downloaded that software from Yi and it works fine, tin can run across the camera and record simply only allows upwardly to 30 minutes recording which is no use for cctv. I wonder if information technology is something to exercise with the pc being on a wired ethernet connection and the camera joining the network via wifi.

This is what the router sees, the first one beingness the camera so it is reaching the router fine. https://ibb.co/dJF6Z0S

Ralston18 · Oct 11, 2014 27,455 ane,944 121,090 six,890

The documentation should state the required port.

Port may exist okay if, as you post, the software tin run across the photographic camera and record.

However the 30 minute time limit is a office of the supporting software - not the physical connectivity.

Video can eat storage space very chop-chop. Hence the software may default to some time limit.

Whether the 30 infinitesimal limit tin be changed or not should be in the software documentation. Look/read carefully.

Ojivar · Jul 15, 2016 11 0 i,510 0

Give thanks you for your help. I have been in touch on with the camera manufacturers. They confirmed that you cannot use their pc software to record over 30 minutes but they also said if I use an SD bill of fare I can record up to four days with an machine supersede function.
That works for me as I tin nevertheless use the software to view the camera alive and I tin transfer the video from SD to HDD when needed.

I am still perplexed as to why I tin can't see it on the network but thinking about information technology no wireless devices evidence up on the pc network (phones, laptop etc). And then I am positive it is an issue with the pc being wired.

Ralston18 · Oct 11, 2014 27,455 1,944 121,090 half dozen,890

Regarding: " no wireless devices testify upwards on the pc network (phones, laptop etc)"

What software tool are you using to await for network devices via the PC? On a networked computer yous can utilize nmap to find network devices or the more easily used GUI tool Zenmap.

Reference link: https://supportcommunity.milestonesys.com/s/commodity/using-Zenmap-and-netstat?language=en_US

Likely a configuration consequence.

For case, there is commonly a setting that limits the number of connected devices to some value = "Ten". If y'all have "X+1" devices and so no go....

Have a look at the overall network connectivity and assigned device IP addresses. Connect all devices wired and wireless and map it out.

Your router'south admin screens should provide a list of all connected network devices be they wired or wireless.

Ojivar

Regarding: " no wireless devices show up on the pc network (phones, laptop etc)"

What software tool are you using to expect for network devices via the PC? On a networked computer you can use nmap to observe network devices or the more than easily used GUI tool Zenmap.

Reference link: https://supportcommunity.milestonesys.com/s/article/using-Zenmap-and-netstat?language=en_US

Likely a configuration upshot.

For example, there is ordinarily a setting that limits the number of connected devices to some value = "X". If you have "X+1" devices then no go....

Have a look at the overall network connectivity and assigned device IP addresses. Connect all devices wired and wireless and map it out.

Your router'southward admin screens should provide a listing of all connected network devices exist they wired or wireless.

Thank you, I am installing nmap now and will see what I can figure out.

StanleyRoark · Feb 27, 2019 2 0 x 0

First of all, what you lot need to practice now is to scan and discover the camera's IP accost. There should exist monitoring software and cameras from the same vendor.
then. Change the computer's IP accost to the same network prefix of the IP camera. This will connect your IP camera to your computer.

Can Ping Ip Camera But No Video

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